Terms and conditions

Last Updated: [17/12/2024]

Welcome to MBX Mart! These Terms and conditions outline the terms and conditions under which you may purchase products from our website, www.mbxmart.com. By placing an order, you agree to comply with and be bound by these terms.

1. Placing an Order

• By placing an order, you confirm that you are authorized to purchase on behalf of a business entity or for personal wholesale needs.

• All orders are subject to acceptance and availability of products.

2. Pricing and Payment

• All prices listed on our website are in [AED] and exclude applicable taxes, shipping fees, and duties unless otherwise stated.

• Payment must be made in full at the time of placing an order. We accept major payment methods, including credit/debit cards and bank transfers.

• MBX Mart reserves the right to change pricing at any time without prior notice.

3. Shipping and Delivery

• Orders will be processed and shipped promptly. Delivery times depend on location and shipping provider.

• MBX Mart is not responsible for delays caused by external factors such as customs, holidays, or courier disruptions.

• Shipping costs are calculated during checkout and will vary based on order size and destination.

4. Returns and Refunds

• If you receive a damaged, defective, or incorrect product, please contact us within 7 days of receiving your order.

• Returns will be accepted only for valid reasons and must be approved by our team before shipping items back.

• Refunds will be processed after the returned product is inspected and verified.

5. Cancellations

• Orders may be canceled before they are shipped. Once dispatched, orders cannot be canceled.

• MBX Mart reserves the right to cancel any order due to unforeseen circumstances or pricing errors. In such cases, a full refund will be issued.

6. Liability

• MBX Mart’s liability is limited to the value of the products purchased. We are not liable for indirect, incidental, or consequential damages arising from product use.

7. Governing Law

These Terms and conditions are governed by the laws of the United Arab Emirates. Any disputes arising will be subject to the exclusive jurisdiction of the courts of Dubai.

8. Contact Us

If you have any questions about these Terms and conditions, please reach out to us:

• Address: Dubai, United Arab Emirates

• Phone: +971 50 775 0770

• Email: customercare@mbxmart.com

Thank you for choosing MBX Mart—your partner in wholesale excellence!